SOLUTIONS Supply Chain Relationship Management (SCRM)

SCRM is a 3PL software that lets you better manage your stakeholders (customers, leads, carriers, etc.) to increase your sales and customer retention.

This software by Integrated Freight Systems (IFS) provides visibility over your stakeholders activities to give your business a forward-looking sales management. It offers aggregated quoting with integrations to the best freight marketplaces to provide your customers with multiple transport modes in one quote and at the best prices. 

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SCRM Benefits and Features

SCRM offers 3PLs and transportation providers various software features to proficiently manage sales, customer service, and supply chain relationships. Here are the software features Integrated Freight Systems (IFS) developed to help improve customer retention and sales conversion.

Supply Chain Specialized

CRM engineered for the supply chain, supporting all transportation and warehouse services.

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Full Logistics Quoting

Supports all transport modes with access to market conditions, historical data, and tariffs.

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Dashboard

View your company's performance and activities at any time period and business level.

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Sales Cycles

Ensure sales consistency by configuring calls, emails, and meetings cycles.

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Full Email Synchronization

Automatically capture all customer emails and view them by contact and company.

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Unlimited Integrations

Access data from your different software by integrating them to SCRM via API.

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Supply Chain Specialized

CRM engineered for the supply chain, supporting all transportation and warehouse services.

Full Logistics Quoting

Supports all transport modes with access to market conditions, historical data, and tariffs.

Dashboard

View your company's performance and activities at any time period and business level.

Sales Cycles

Ensure sales consistency by configuring calls, emails, and meetings cycles.

Full Email Synchronization

Automatically capture all customer emails and view them by contact and company.

Unlimited Integrations

Access data from your different software by integrating them to SCRM via API.

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Why IFS?

Integrated Freight Systems (IFS) is a software company that leverages 35+ years of logistics and technology experience to engineer specialized and affordable 3PL software products, allowing small to large businesses effectively compete in the marketplace today and in the future.

Learn how our product helped customers boost sales in this video.

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Our new account conversion rate has increased by more than 50% by providing SCRM to our sales team to manage their accounts effectively.

Our Resources

Find below some of IFS’s resources that can help 3PLs and transportation providers overcome their various supply chain challenges. You can subscribe to IFS’s bi-weekly newsletter to receive logistics sales strategies, software tips, and best practices to help you secure more shipments and manage shippers easily.

BLOGS 3PL Sales Strategies & Processes: The Sales Pipeline (Part 1)

Turn leads into loyal customers. This guide explores effective 3PL sales strategies & the importance of the sales pipeline in growing your logistics business.

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GUIDE How to Build an Effective Logistics Sales Strategy

A step-by-step guide to help logistics service providers implement a sales strategy that results in securing more shipments. 

FREE DOWNLOAD

BLOGS 9 Full Truckload Freight Software Features to Secure More Loads

Learn nine essential features of a full truck load freight software so you can secure more loads. Click the article to read more.

READ MORE

BLOGS 3PL Sales Strategies & Processes: The Sales Pipeline (Part 1)

Turn leads into loyal customers. This guide explores effective 3PL sales strategies & the importance of the sales pipeline in growing your logistics business.

READ MORE

GUIDE How to Build an Effective Logistics Sales Strategy

A step-by-step guide to help logistics service providers implement a sales strategy that results in securing more shipments. 

FREE DOWNLOAD

BLOGS 9 Full Truckload Freight Software Features to Secure More Loads

Learn nine essential features of a full truck load freight software so you can secure more loads. Click the article to read more.

READ MORE

WHO WE ARE Newsroom

Read Integrated Freight Systems’ (IFS) latest software releases, company news, and various developments in the 3PL and supply chain industry. Find some of our press releases and company news below.

SCRM and PC Miler integration
SCRM and PC Miler integration

10 AUGUST, 2023 SCRM Now Supports Inbound and Outbound Calls

Miami, Florida – Today, Integrated Freight Systems (IFS) officially announced that Supply Chain Relationship Management (SCRM) now supports inbound and outbound calls. This enables users to make and receive phone calls directly from SCRM. “One of the challenges of logistics companies is tracking customer calls. If a company performs its call process manu...

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14 JUNE, 2023 SCRM Now Integrates with Google Gmail

Miami, Florida – Today, Integrated Freight Systems (IFS) officially announced the successful integration of Supply Chain Relationship Management (SCRM) with Google Gmail. This integration gives Gmail users complete visibility of email exchanges with leads and customers as it automatically synchronizes and organizes their emails in SCRM. “Logistics compan...

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15 MARCH, 2023 SCRM Now Integrates with PC*MILER

Miami, Florida – Today, Integrated Freight Systems (IFS) officially announced that Supply Chain Relationship Management (SCRM) now integrates with PC*MILER – a tool that 3PLs use to get comprehensive truck routing and mileage information. “The market is filled with generic GPS tools to find routes. These generic tools usually provide car-compatible rou...

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Get in Touch

If you have more questions or would like to request a demo, you can contact us in the following ways below.



    Have questions regarding our products?
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    +1 (786) 753-0142