SOLUTIONS Supply Chain Relationship Management (SCRM)

SCRM is a 3PL software that lets you better manage your stakeholders (customers, leads, carriers, etc.) to increase your sales and customer retention.

This software by Integrated Freight Systems (IFS) provides visibility over your stakeholders’ activities to give your business a forward-looking sales management. It offers aggregated quoting with integrations to the best freight marketplaces to provide your customers with multiple transport modes in one quote and at the best prices.

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SCRM Benefits and Features

SCRM offers 3PLs and transportation providers various software features to proficiently manage sales, customer service, and supply chain relationships. Here are the software features Integrated Freight Systems (IFS) developed to help improve customer retention and sales conversion.

Supply Chain Specialized

CRM engineered for the supply chain, supporting all transportation and warehouse services.

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Full Logistics Quoting

Supports all transport modes with access to market conditions, historical data, and tariffs.

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Dashboard

View your company's performance and activities at any time period and business level.

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Sales Cycles

Ensure sales consistency by configuring calls, emails, and meetings cycles.

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Full Email Synchronization

Automatically capture all customer emails and view them by contact and company.

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Unlimited Integrations

Access data from your different software by integrating them to SCRM via API.

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Supply Chain Specialized

CRM engineered for the supply chain, supporting all transportation and warehouse services.

Full Logistics Quoting

Supports all transport modes with access to market conditions, historical data, and tariffs.

Dashboard

View your company's performance and activities at any time period and business level.

Sales Cycles

Ensure sales consistency by configuring calls, emails, and meetings cycles.

Full Email Synchronization

Automatically capture all customer emails and view them by contact and company.

Unlimited Integrations

Access data from your different software by integrating them to SCRM via API.

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Why IFS?

Integrated Freight Systems (IFS) is a software company that leverages 35+ years of logistics and technology experience to engineer specialized and affordable 3PL software products, allowing small to large businesses effectively compete in the marketplace today and in the future.

Learn how our product helped customers boost sales in this video.

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Our new account conversion rate has increased by more than 50% by providing SCRM to our sales team to manage their accounts effectively.

Our Resources

Find below some of IFS’s resources that can help 3PLs and transportation providers overcome their various supply chain challenges. You can subscribe to IFS’s bi-weekly newsletter to receive logistics sales strategies, software tips, and best practices to help you secure more shipments and manage shippers easily.

BLOGS 7 Reasons Why CRM for Freight Brokers is Critical

As a freight broker, you know how important it is to nurture relationships with shippers and carriers. But as your business expands, keeping track of all your client's needs and preferences can be overwhelming. That's why a...

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GUIDE How to Build an Effective Logistics Sales Strategy

A step-by-step guide to help logistics service providers implement a sales strategy that results in securing more shipments.

FREE DOWNLOAD

BLOGS What is a CRM for Logistics and Freight Forwarders?

A CRM for logistics and freight forwarders is a highly beneficial tool for boosting sales and streamlining daily operations. But generic CRMs are not built for this industry, which is why they struggle to deliver on their...

READ MORE

BLOGS 7 Reasons Why CRM for Freight Brokers is Critical

As a freight broker, you know how important it is to nurture relationships with shippers and carriers. But as your business expands, keeping track of all your client's needs and preferences can be overwhelming. That's why a...

READ MORE

GUIDE How to Build an Effective Logistics Sales Strategy

A step-by-step guide to help logistics service providers implement a sales strategy that results in securing more shipments.

FREE DOWNLOAD

BLOGS What is a CRM for Logistics and Freight Forwarders?

A CRM for logistics and freight forwarders is a highly beneficial tool for boosting sales and streamlining daily operations. But generic CRMs are not built for this industry, which is why they struggle to deliver on their...

READ MORE

WHO WE ARE Newsroom

Read Integrated Freight Systems’ (IFS) latest software releases, company news, and various developments in the 3PL and supply chain industry. Find some of our press releases and company news below.

IFS at TIA 2025 Capital Ideas Conference in San Antonio, Texas, April 9–12, showcasing logistics innovation and 3PL leadership.

7 MAY, 2025 IFS Showcases Innovation at TIA Capital Ideas Conference 2025

IFS Participated in TIA Capital Ideas Conference 2025, a premier annual event that brings together key players in the 3PL industry....

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27 JUNE, 2024 SCRM Introduces the Pipeline Feature

Miami, Florida – Today, Integrated Freight Systems (IFS) officially announced its Sales Pipeline feature in the Supply Chain Relationship Management (SCRM). This feature enables users to manage leads in the sales process in a structured and efficient manner. “Traditionally, companies undergo various stages before transitioning into customers. One o...

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15 APRIL, 2024 IFS Participated in TIA Capital Ideas Conference 2024

Miami, Florida – Integrated Freight Systems is pleased to announce its participation in the recent TIA Capital Ideas Conference, held at the JW Marriott Phoenix Desert Ridge from April 10th to 13th, 2024. The TIA Capital Ideas Conference is a premier annual event that brings together key players in the 3PL industry from across North...

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Get in Touch

If you have more questions or would like to request a demo, you can contact us in the following ways below.



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