SOLUTIONS Supply Chain Relationship Management (SCRM)

SCRM is a 3PL software that lets you better manage your stakeholders (customers, leads, carriers, etc.) to increase your sales and customer retention.

This software by Integrated Freight Systems (IFS) provides visibility over your stakeholders’ activities to give your business a forward-looking sales management. It offers aggregated quoting with integrations to the best freight marketplaces to provide your customers with multiple transport modes in one quote and at the best prices.

LEARN MORE

SCRM Benefits and Features

SCRM offers 3PLs and transportation providers various software features to proficiently manage sales, customer service, and supply chain relationships. Here are the software features Integrated Freight Systems (IFS) developed to help improve customer retention and sales conversion.

Supply Chain Specialized

CRM engineered for the supply chain, supporting all transportation and warehouse services.

VIEW

Full Logistics Quoting

Supports all transport modes with access to market conditions, historical data, and tariffs.

VIEW

Dashboard

View your company's performance and activities at any time period and business level.

VIEW

Sales Cycles

Ensure sales consistency by configuring calls, emails, and meetings cycles.

VIEW

Full Email Synchronization

Automatically capture all customer emails and view them by contact and company.

VIEW

Unlimited Integrations

Access data from your different software by integrating them to SCRM via API.

VIEW

Supply Chain Specialized

CRM engineered for the supply chain, supporting all transportation and warehouse services.

Full Logistics Quoting

Supports all transport modes with access to market conditions, historical data, and tariffs.

Dashboard

View your company's performance and activities at any time period and business level.

Sales Cycles

Ensure sales consistency by configuring calls, emails, and meetings cycles.

Full Email Synchronization

Automatically capture all customer emails and view them by contact and company.

Unlimited Integrations

Access data from your different software by integrating them to SCRM via API.

2:45

Why IFS?

Integrated Freight Systems (IFS) is a software company that leverages 35+ years of logistics and technology experience to engineer specialized and affordable 3PL software products, allowing small to large businesses effectively compete in the marketplace today and in the future.

Learn how our product helped customers boost sales in this video.

Watch Now

Our new account conversion rate has increased by more than 50% by providing SCRM to our sales team to manage their accounts effectively.

Our Resources

Find below some of IFS’s resources that can help 3PLs and transportation providers overcome their various supply chain challenges. You can subscribe to IFS’s bi-weekly newsletter to receive logistics sales strategies, software tips, and best practices to help you secure more shipments and manage shippers easily.

BLOGS The Future of CRM: Advancing Customer Relations for Sustainable Industry Growth

Discover the future of CRM with advancements that elevate customer experience and drive logistics sales growth.

READ MORE

GUIDE How to Build an Effective Logistics Sales Strategy

A step-by-step guide to help logistics service providers implement a sales strategy that results in securing more shipments.

FREE DOWNLOAD

BLOGS Understanding Freight Technology: A Beginner’s Guide

Learn the power of freight technology in optimizing operations and propelling your business toward efficiency and success.

READ MORE

BLOGS The Future of CRM: Advancing Customer Relations for Sustainable Industry Growth

Discover the future of CRM with advancements that elevate customer experience and drive logistics sales growth.

READ MORE

GUIDE How to Build an Effective Logistics Sales Strategy

A step-by-step guide to help logistics service providers implement a sales strategy that results in securing more shipments.

FREE DOWNLOAD

BLOGS Understanding Freight Technology: A Beginner’s Guide

Learn the power of freight technology in optimizing operations and propelling your business toward efficiency and success.

READ MORE

WHO WE ARE Newsroom

Read Integrated Freight Systems’ (IFS) latest software releases, company news, and various developments in the 3PL and supply chain industry. Find some of our press releases and company news below.

27 JUNE, 2024 SCRM Introduces the Pipeline Feature

Miami, Florida – Today, Integrated Freight Systems (IFS) officially announced its Sales Pipeline feature in the Supply Chain Relationship Management (SCRM). This feature enables users to manage leads in the sales process in a structured and efficient manner. “Traditionally, companies undergo various stages before transitioning into customers. One o...

READ MORE

15 APRIL, 2024 IFS Participated in TIA Capital Ideas Conference 2024

Miami, Florida – Integrated Freight Systems is pleased to announce its participation in the recent TIA Capital Ideas Conference, held at the JW Marriott Phoenix Desert Ridge from April 10th to 13th, 2024. The TIA Capital Ideas Conference is a premier annual event that brings together key players in the 3PL industry from across North...

READ MORE

10 AUGUST, 2023 SCRM Now Supports Inbound and Outbound Calls

Miami, Florida – Today, Integrated Freight Systems (IFS) officially announced that Supply Chain Relationship Management (SCRM) now supports inbound and outbound calls. This enables users to make and receive phone calls directly from SCRM. “One of the challenges of logistics companies is tracking customer calls. If a company performs its call process manu...

READ MORE

Get in Touch

If you have more questions or would like to request a demo, you can contact us in the following ways below.



    Have questions regarding our products?
    Call us today and one of our representatives is ready to help!

    +1 (786) 753-0142