Secure More Shipments with SCRM
Supply Chain Relationship Management (SCRM) is precisely designed for 3PLs to
help manage customers, track sales, and secure more shipments.
Engineered for Logistics Sales
We built SCRM with logistics operators in mind, focused on solving their sales challenges.
Discover some of the unique functionalities below.
Real-time Market and Historical Lane Rates
When creating a quote, automatically access real-time market rates and lane historical rates and margins for a particular customer. This one-of-a-kind combination allows you to produce precise and profitable quotes in 3 minutes or less.
With IFS’ SCRM quoting tool you will be able to increase the number of won deals while also increasing deal profitability.
Logistics Sales Reports
Generate specific logistics sales reports, such as Lane Conversion by Customer, Awarded Lanes by Customer, and Sales Owner Lane Conversion, just to name a few.
Combined with standard CRM sales analytics, these powerful tools allow you to measure and improve your organization’s sales performance.
Logistics Sales Dashboard
SCRM comes with a unique dashboard that gives you an overview of your 3PL company’s sales performance and activities while conducting comparative analyses for any timeframe.
View logistics-specific data points such as Shipment Count, Shipment Frequency, Client Ranking by Awarded Shipments, and more.
Plus All the Standard CRM Features
In addition to the out-of-the-box logistics capabilities, SCRM includes all standard CRM features to help you retain customers and boost sales.
Sales
Pipeline
Display historical conversion rates and numbers across every
stage in the sales funnel.
Lead & Customer Management
View, manage, and track all your sales leads and customers
from one centralized platform.
Email & Call Visibility
Gain deep insights into your organization's sales activities
and identify the most effective salespeople.
Workflow Automation
Streamline repetitive tasks by chaining conditional actions
with a library of standard warehouse processes.
Deal & Task Management
Avoid losing momentum with leads, customers, and
sales using deals and task management.
Easy Integrations
Integrate SCRM with any application to avoid
information silos and double data entry.
Sales
Pipeline
Display historical conversion rates and numbers across every
stage in the sales funnel.
Lead & Customer Management
View, manage, and track all your sales leads and customers
from one centralized platform.
Email & Call Visibility
Gain deep insights into your organization's sales activities
and identify the most effective salespeople.
Workflow Automation
Streamline repetitive tasks by chaining conditional actions
with a library of standard warehouse processes.
Deal & Task Management
Avoid losing momentum with leads, customers, and
sales using deals and task management.
Easy Integrations
Integrate SCRM with any application to avoid
information silos and double data entry.
Sales
Pipeline
Display historical conversion rates and numbers across every
stage in the sales funnel.
Lead & Customer Management
View, manage, and track all your sales leads and customers
from one centralized platform.
Email & Call Visibility
Gain deep insights into your organization's sales activities
and identify the most effective salespeople.
Workflow Automation
Streamline repetitive tasks by chaining conditional actions
with a library of standard warehouse processes.
Deal & Task Management
Avoid losing momentum with leads, customers, and
sales using deals and task management.
Easy Integrations
Integrate SCRM with any application to avoid
information silos and double data entry.
Integrations that Matter
SCRM integrates in seconds with some of the most used logistics applications in the market.
Accurate truck routes and location
information for logistics professionals
Real-time truckload rates, market
conditions, and analytics
Comprehensive truck routing and mileage
information
Real-time pricing information from over
100+ carriers nationwide
Connect to Freight Management System
and synchronize your customer data
Automatically synchronize and organize all
sent and received emails
Automatically synchronize and organize all
your Gmail emails
Make and receive calls from SCRM and
automatically record all associated data.
Accurate truck routes and location
information for logistics professionals
Real-time truckload rates, market
conditions, and analytics
Comprehensive truck routing and mileage
information
Real-time pricing information from over
100+ carriers nationwide
Connect to Freight Management System
and synchronize your customer data
Automatically synchronize and organize all
sent and received emails
Automatically synchronize and organize all
your Gmail emails
Make and receive calls from SCRM and
automatically record all associated data.
Accurate truck routes and location
information for logistics professionals
Real-time truckload rates, market
conditions, and analytics
Comprehensive truck routing and mileage
information
Real-time pricing information from over
100+ carriers nationwide
Connect to Freight Management System
and synchronize your customer data
Automatically synchronize and organize all
sent and received emails
Automatically synchronize and organize all
your Gmail emails
Make and receive calls from SCRM and
automatically record all associated data.
Accurate truck routes and location
information for logistics professionals
Real-time truckload rates, market
conditions, and analytics
Comprehensive truck routing and mileage
information
Real-time pricing information from over
100+ carriers nationwide
Connect to Freight Management System
and synchronize your customer data
Automatically synchronize and organize all
sent and received emails
Automatically synchronize and organize all
your Gmail emails
Make and receive calls from SCRM and
automatically record all associated data.
Why Settle with Generic CRMs?
See how SCRM compares to other solutions and offers 3PL-specific capabilities out-of-the-box and without additional customizations.
Features
- Logistics Dashboard
- Sales Pipeline & Stages
- Lead & Customer Management
- Sales Cycles
- Calls (VoIP Integration)
- Emails (Gmail & Office 365)
- Email Templates
- Notes
- Meetings
- Document Management
- Sites & Locations
- Tasks Management
- FTL, LTL, IM, FCL & LCL Quotes
- Multilane Quotes
- Real-time Truckload Rates
- Historical Lane Cost Analysis
- DAT Integration
- PC Miler Integration
- TomTom Trucker Integration
- Bluegrace Integration
- Freight Management System (TMS) Integration
- Reports & Analytics
- Open API
(Unlimited Integrations)
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Case Study
Integrated Freight Systems (IFS) offers the logistics industry a CRM with specialized features that can provide your business with unparalleled forward-looking sales management and a boost in operational efficiency.
Watch this video to see how one of our customers was able to boost their sales and customer acquisition rate by more than 43% using SCRM.
Our new account conversion rate has increased by more than 43% by providing SCRM to our sales team to manage their accounts effectively.
SCRM worked out-of-the-box for us. It seamlessly integrated with our systems & sales process to increase our efficiency in lead generation, prospecting, lead qualification, customer management, and winning new clients. I can now easily manage my sales team and track their sales activities while generating professional quotes in minutes.
Marc Wright
Vice President of Sales
Transportation Management Solutions
